Lucinity Launches New AI-Powered Customer 360 Platform

Lucinity has unveiled its updated Customer 360 platform, now driven by Luci AI, an advanced AI system. This new release replaces traditional data analysis methods with real-time AI-generated insights, making data interpretation more efficient.

Jul 29, 2025 - 11:36
 0  0
Lucinity Launches New AI-Powered Customer 360 Platform

Lucinity announced the launch of its Customer 360 platform powered by Luci AI, replacing traditional data analysis with real-time AI intelligence. Luci AI acts as a data scientist inside investigations, providing contextual insights for human judgment.

Unlike traditional tools, Luci's AI framework offers embedded intelligence that analyzes behavior and patterns in real time, turning dashboards into decision tools. The system is live at a Tier 1 financial institution and will roll out globally in Q3 without requiring retraining.

Luci's AI agent framework is not limited to financial crime investigations but can be used across enterprises for onboarding, fraud detection, risk reviews, and customer experience. Luci aims to assist employees in understanding complex data to make informed decisions.

Lucinity is a platform revolutionizing financial crime prevention with its explainable AI agent framework, Luci. The technology is currently in production at Tier 1 scale and expanding to support enterprise use cases.

For more information, visit www.lucinity.com.

Contact: [email protected]

What's Your Reaction?

Like Like 0
Dislike Dislike 0
Love Love 0
Funny Funny 0
Angry Angry 0
Sad Sad 0
Wow Wow 0