Qantas CEO Apologizes for Data Breach Impacting Millions of Customers

The Qantas chief executive, Vanessa Hudson, has apologized to over 6 million customers for a cybersecurity breach. The breach involved cybercriminals accessing customer data through one of the airline's call centers. The compromised data included customer names, phone numbers, and frequent flyer numbers. Qantas has assured that the threat has been contained, and systems are now secure. The airline is working to support affected customers and enhance cybersecurity measures to prevent future breaches.

Qantas has invested heavily in cybersecurity, but criminals are becoming more sophisticated. Despite the breach, passport information, credit card details, and passwords were not compromised. The airline is collaborating with government agencies to investigate the incident. Qantas is committed to learning from this breach, conducting a full investigation, and strengthening its security controls to protect against future cyber threats.

According to the source: Australian Broadcasting Corporation.