Why a paywall won't solve my issues with Samsung Health

In mid-June, a Samsung official hinted at the possibility of monetizing parts of the Samsung Health experience by placing future AI-enhanced features behind a paywall. While paying for valuable services is understandable, unlocking more features may not address the existing issues with the platform.

The current Samsung Health experience offers guidance for fitness goals and provides context for specific metrics. However, concerns about accuracy and reliability persist among users.

One notable issue is with the Sleep Score metric, where users find discrepancies between the score and how they actually feel after a night's rest. The introduction of the Energy Score has also added confusion to the platform.

Improvements in data presentation are crucial for enhancing user experience. Samsung Health needs to address issues with condensed graphs and provide a more user-friendly interface.

Companies should focus on improving existing offerings rather than solely introducing new features. Users expect accurate data and meaningful insights before considering subscription-based services.

Overall, Samsung Health may not be ready for a subscription model until it addresses fundamental issues and enhances user experience.

According to the source: Android Authority.